Contact BackMarket Customer Service
How to Reach a Person at BackMarket
Verified Contact Information
Customer Service:
-
+44 203 322 5575
Headquarters:
-
+3 317 077 2493
Headquarters:
hello@backmarket.com
Legal:
legal@backmarket.com
feedbackapp@backmarket.com
App Support
BackMarket Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular BackMarket Phone Number
+44 203 322 5575
Average Hold Time
Less than 1 minute
Most Popular BackMarket Email Address
hello@backmarket.com
BackMarket Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
BackMarket Customer Service Rating
5 out of 5
BackMarket Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular BackMarket Phone Number | +44 203 322 5575 |
| Average Hold Time | Less than 1 minute |
| Most Popular BackMarket Email Address | hello@backmarket.com |
| BackMarket Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| BackMarket Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to BackMarket |
Contact Information
BackMarket Website:
BackMarket Help Center:
Corporate Office Address:
Back Market UK Ltd
5th Floor Halo Counterslip
Bristol,
Bristol
BS1 6AJ
United Kingdom
Other Info (opening hours):
Other Location:
Headquarters
199 rue Championnet
Paris, 75018
France
Summary of BackMarket Customer Service Calls
1.2K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare BackMarket Customer Service To
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BackMarket